Terms and Conditions

Terms and Conditions

Last updated: 01/02/2026

This website is operated by Sultan Ecom LLC, a limited liability company organized under the laws of the State of Wyoming, United States. Throughout the site, the terms “we”, “us”, and “our” refer to Sultan Ecom LLC.

By accessing our website and/or purchasing products from us, you agree to be bound by these Terms and Conditions, including all additional policies referenced herein.

If you do not agree to all the terms stated on this page, you may not access the website or use any services.

1. Company Information

Sultan Ecom LLC
30 N Gould St, Ste R
Sheridan, WY 82801
United States

Registered Agent:
Registered Agents Inc
30 N Gould St Ste R
Sheridan, WY 82801
United States

2. Eligibility & Use of Website

By using this site, you represent that you are at least 18 years old or have parental/guardian consent.

You agree not to use our products or website:

  • For any unlawful purpose

  • To violate any regulations or laws

  • To transmit viruses or malicious code

  • To collect personal information of others

We reserve the right to terminate access if these Terms are violated.

3. Product Information

We strive to display product descriptions, images, and pricing as accurately as possible. However:

  • We do not guarantee that product descriptions are error-free

  • Colors may vary depending on screen settings

  • Minor variations in products may occur

All products are subject to availability. We reserve the right to limit quantities.

4. Orders & Billing

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities per customer

  • Cancel orders suspected of fraud

You agree to provide accurate billing and shipping information. If we cancel an order after payment, you will receive a full refund.

5. Pricing & Payment

All prices are listed in the currency displayed on the website and may change without notice.

Payments are securely processed through third-party payment providers. We do not store full credit card details.

You are responsible for any applicable taxes or customs duties.

6. Shipping & Delivery

Processing times and estimated delivery times are stated in our Shipping Policy.

Delivery dates are estimates and not guaranteed. Sultan Ecom LLC is not liable for:

  • Carrier delays

  • Customs delays

  • Lost packages marked as delivered

Risk of loss transfers to the customer upon confirmed delivery.

7. Returns & Refunds

Please refer to our Refund Policy for full details.

Due to hygiene and safety reasons, opened or used lashes cannot be returned.

We reserve the right to deny returns that do not meet our policy requirements.

8. Intellectual Property

All content on this website, including logos, images, text, branding, and designs, is the property of Sultan Ecom LLC and may not be used without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Sultan Ecom LLC shall not be liable for:

  • Indirect or consequential damages

  • Allergic reactions due to misuse

  • Improper application of products

Customers are responsible for conducting a patch test before use.

10. Governing Law

These Terms shall be governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles.

11. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.

12. Contact Information

For questions, please contact:
Email: support@kandomi.com